The most important buffer to help you recover from any emergency is to be prepared and to use your social support network such as neighbours, family and friends to assist you get through the tough times.

Recovering after an emergency

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After major emergencies, the community, agencies and councils come together to support each other to recover.

For some the recovery process may be short, for others, including your family members, it may be months or years. Everyone is different.

The following are activities that you can do to assist in your recovery:

  • Ensure you, your family, neighbours and animals remain safe. For more information on protecting your health after an emergency click here.
  • Contact your insurance company as soon as possible after the incident. This includes renters who should have their own contents insurance as well as contacting their estate agent.
  • Take photos of the damage and detailed records of your items.
  • Have copies of your important documents to assist agencies helping you.
  • keep updated on support available via your local council’s website or social media, or call the VicEmergency Hotline on 1800 226 226.
  • Be patient, emergency services may have a large number of requests and people to assist.

Gather my crew can assist you to coordinate those helping you after an emergency, visit:

It is normal to experience a range of strong emotional, physical and behavioural reactions after an emergency. If you don’t feel like you are beginning to return to normal after three or four weeks, seek professional help. Visit for more information.

Speak to you normal General Practitioner Doctor or use one of the following counselling services:

emergency services helping family

The Community can assist each other in the recovery process through:

  • Checking in with neighbours, family and friends affected by the emergency.
  • Providing a listening ear, this can be of huge benefit to those affected.
  • Watching for social withdrawal and behaviour that is not normal for the person, including anger. Children and adolescents may experience different emotions a lot later than adults.
  • Volunteering with local community or emergency services. Speak to your local council for opportunities or visit

Research has demonstrated an increased risk of escalating family violence after emergencies.
Emergencies put a lot of additional stress on close relationships and families.

Violent or controlling behaviour can happen for the first time or behaviours increase or escalate after an emergency.

If you are experiencing family violence or know someone that is there is help available:

Safe Steps Family Violence Response Centre: – 1800 015 188

No to Violence – Men’s Referral Service: – 1300 766 491

1800RESPECT: – 1800 737 732